On Wednesday Shaw our internet service provider changed our supposedly static IP address. It has been 3 days of angry calls from our companies clients and my co-workers as our website, email and client scoring has been down.
Three days of downtime is totally unacceptable. So you can imagine my dismay when this morning I woke up and everything was still down. After doing some DNS testing it seemed like everything was working the way it should.
As I walked into the office this morning (prepared for another day of hellish calls from angry sites) everything clicked and started working.
Needless to say we are moving to an enterprise level SLA with a them asap.